Rules - Carlton Fleet

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Terms and Conditions
Booking, Cancellations, Prices

Booking:
If you have any queries or wish make a booking, telephone
  • +20 122 476 1962
  • +20 122 228 9628
or submit an enquiry form via the website or e-mail info@carltonfleet.com. 
It is at this stage that you will book your service a 25% deposit will be required per person, or full balance if date of departure is within 12 weeks.
A contract between us will only come into effect when we send you a written booking confirmation document (please note that any other e-mails received is not a written confirmation for this purpose – a contract will only come into effect when our formal booking confirmation document is sent to you). When the contract comes into effect, we become responsible to provide you with the holiday you have booked, and you become responsible to pay for it, in each case subject to these terms and conditions.
Please note:
it is important you check carefully the written confirmation when you receive it, or if booking late that all details are as you require them.
Our obligation is to provide the arrangements you have booked as described on this website and confirmed to you.
If you wish to change or cancel those arrangements later, you may have to pay an amendment or cancellation charge and additional costs which may be as much as the whole of the original price of your arrangements.
In parties of two or more people, the person who actually makes the booking is the person with whom we make the contract with and that person accepts responsibility for making all payments to us for all members of the party.
Conversely, we will send all documents and other information to that person alone, who will be responsible for ensuring that all other members of the party are kept fully informed.
At the time of booking, we also require the following information from all party members:

  • Title & Full Name (as it appears on your passport)
  • Passport Number, Nationality, Issue Date, Expiry Date and
    Place of Issue.

  • Current Diving Qualification
  • Approx. no. of logged dives
  • Special Requirements
    (EAN Nitrox, 15 Litre Tank Rental, Equipment Rental)

  • Insurance Policy Number, Provider and Contact Tel. No.
  • Emergency Contact Details

Price includes:
  • 7 nights on board
  • Full board - breakfast, lunch and dinner as open buffet
  • Soft drinks, water, tea, coffee and Sweet Snacks 
  • Towels
  • 3/4 dives per day
  • WiFi
  • Airport Transfer
  • Dive Guide
  • Tanks 12 Liter Alu, weights & belt

Price does not include: 
  • Alcoholic beverages
  • Marina parking fees
  • Port charges (Departure Port Ghalib 25 € per person)
  • Dive Insurance cover
  • Graduation for Crew and Guide min 5 € per person per day
  • Visa (to buy yourself at arrival: 25 USD)
  • Nitrox

Nitrox: Max 3 dives per day (only for certified divers) 
  • Nitrox weekly rate 50  per person
  • Nitrox 15 Liter Tank Rental 35  per week

Terms:
All divers are required to show valid certification, logbook and to sign a completed medical statement and liability release, Dive Insurance form prior to the boat’s departure. Minimum 50 logged dives and Advanced Open Water Diver level for Brother Island Tours. Diving activities can be restricted if the guide has any doubts about divers safety and/or qualifications.
All dives and in special some wreck dives are subject to divers experience and weather permitted. All live aboard itineraries are subject to Egyptian Government and/or Marine Police approval. The itineraries might be changed due to weather condition. The final route plan will be arranged with the group on board. The last decision is with the captain and guide, safety is always first! Every effort is made but there is no guarantee diving at specific sites. If in the unfortunate event that dives are missed or dive sites are not reached due to weather conditions or other unforeseeable changes, Carlton Fleet will not refund or compensation. This includes also all Marine Park Fees, not refundable. Embarkation Port depending on Boat itinerary schedule & route. We reserve the right to accommodate Guest last or first Night in Resort depending on bookings. Each diver must carry a surface marker buoy (SMB) and be able to use it. The speed and direction of the current is very unpredictable. Strong underwater and surface currents are usual at Brother Island and must be considered. Night dives & Snorkelling are strictly forbidden at Brother Island, Daedalus, Elphinestone Reef.

Payment and booking terms:
25% Deposit at booking confirmation via Bank Account Transfer – 75% payment via Bank Account Transfer 14 days before departure.
50% Deposit at booking confirmation via Bank Account Transfer for bookings in High Season (September till December).

Cancellation Terms:
25 % prepayment for bookings in High Season is non–refundable (September till December)
25% of charter rate due for cancellation at or up to 8 weeks
before embarkation date
50% of charter rate due for cancellation at or up to 6 weeks
before embarkation date
75% of charter rate due for cancellation at or up to 3 weeks
before embarkation date
100% of charter rate due for cancellation at or up to 2 weeks
before embarkation date

Single Supplement:
There will be an extra charge for single room occupancy for bookings on any live aboard. Please enquire for further details.

Diving Insurance:
We recommend that at a minimum you get insurance that covers you for SCUBA diving to 40m.
However, it is your responsibility to make sure that you have adequate insurance to cover all aspects of your holiday and it is your responsibility to make the appropriate arrangements.

Diving Medical Form:
For daily diving or a liveaboard safari, all divers are required to complete a self-assessment medical form before diving.
This is available in advance upon request.

Changes made by us:
It is unlikely that we will have to make any changes to your travel arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time.
Most of these changes will be minor and we will advise you of them at the earliest possible date.

Fuel Supplement:
Should a further significant increase in fuel prices occur,
we reserve the right to charge and review the level
of the mentioned allowances and, if necessary, adjust.
  • Week Safaris North: 30 € per person fuel surcharge
  • Week Safaris South: 40 € per person fuel surcharge

Port charges & Marine Park Fees:
  • Departure Port Ghalib 25  per person
  • Marine Park I 75  per person - Brothers
  • Marine Park II 95  per person - Brothers, Dedalous,
    Elphinestone, Zabagard, Rocky Island

  • Ras Mohamed National Park 6  per person

Special Requests:
If you have any special requests that do not form part of the holidays described please let us know at the time of booking.
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